Report Abuse
If you believe a hosting company is using a Cascade instance to operate abusively or illegally, report it here. Aftora investigates every credible report and will take action — including suspension — where abuse is confirmed.
Mass-sending unsolicited email, SMS, or messages. Hosting pages designed to steal credentials or impersonate legitimate services.
Hosting or distributing malicious software, ransomware, trojans, botnets, or command-and-control infrastructure.
Operating booter or stresser services. Selling or facilitating distributed denial-of-service attacks against third parties.
Hosting content that is illegal in the jurisdiction of operation, including CSAM, terrorist material, or content violating court orders.
Charging customers for services not rendered, non-consensual recurring charges, or operating fraudulent payment fronts.
Any other conduct that violates Cascade's acceptable use policy, Aftora's terms of service, or applicable law.
Note the full URL of the Cascade instance, the date and time of the incident, any relevant screenshots or logs, and a description of what you observed.
Email abuse@aftora.io with the subject Abuse Report: [instance domain]. Include all evidence you have collected.
Our trust and safety team reviews every report. We aim to acknowledge within 24 hours. Confirmed abuse results in immediate suspension and, where required, referral to law enforcement.
For all non-emergency abuse reports, contact our dedicated trust and safety address.
- We acknowledge your report within 24 hours.
- Our team investigates and contacts the operator if necessary.
- Confirmed abuse results in service suspension.
- Serious or criminal matters are referred to relevant authorities.
- We notify you of the outcome where legally permitted.
If you are experiencing an active attack or ongoing harm involving a Cascade instance, mark your email subject URGENT and we will prioritise it.
abuse@aftora.io — mark URGENTThis page is for reporting abuse by a Cascade operator — not for bugs or issues with Cascade itself. For product support, email hello@aftora.io.
Aftora takes abuse seriously. We built Cascade to help legitimate hosting businesses serve their customers — not to provide infrastructure for harm. We reserve the right to suspend any operator without notice where there is credible evidence of abuse.